TABLE OF CONTENTS

• Accessing your Bookings
• The Booking Management Tool
• Booking Actions:
• Personalizing your Booking Management tool
• Exporting your Bookings

Accessing your Bookings

To access the Booking management tool, navigate to the "MY ACCOUNT" menu in the top corner and access "Booking Management"

The Booking Management Tool

In this tool, you will find all bookings that have been made with your Account. To search for specific bookings, or to narrow down your search, you may use the filters on the top of the page:

• Booking Reference: Search cy UmrahHolidays Booking reference, or BRN number (for MAQAM bookings)
• Agent Reference: If you have entered your own reference for your booking at check-out, you can use this here
• Passenger Name: Search by First- or Last name
• Booking Status: Filter out SAVED, CONFIRMED or CANCELLED bookings
• Booking from/to: to filter by booking date (date the booking was made or saved)
• Travel from/to: to filter by Arrival or departure date

Use Advanced Search to see additional filter options

• Property Name: To search by Hotel Name
• Booking Type: to toggle between Hotel or Transportation Bookings
• Booking Source: to filter between MAQAM or Worldwide Bookings
• Customer: This is available if you have access to bookings of other Accounts or Users
• Destination City: To filter bookings in a specific destination

Booking Actions:

In the "Actions" column, you can perform following operations:

	Manage Booking	By clicking on this icon, you will enter the booking details screen where you  can review the booking details, amend and cancel (where possible)
	Confirm Booking	If you have previously saved the booking, you can immediately go to the check-out screen from this icon
	Delete Saved Booking	If you have saved a booking, but no longer require it, you can delete the booking here, to free up space.

Personalizing your Booking Management tool

Pro Tip: You can make the tool your own by hiding and re-arranging columns that you are most interested in.

Use the  button to access the configuration screen.

In the configuration screen, you can use following tools:

• Drag and Drop to rearrange columns in your preferred order
• Check boxes to enable / disable columns and hide them from the view

Do not forget to "SAVE CHANGES" once completed

Exporting your Bookings

To export your bookings, simply use the  function which will consider all the bookings in the table and download them in an excel format.